DrugPak Software Suite Newsletter
Premier Drug and Alcohol Testing Software August 2008
Current Articles
Announcing the DrugPak On-Line Knowledge Base
Advisory Committee
June Webinars
Think About It
DrugPak Program Updates

Updates to version 6 have been posted as recently as 7/3/08
Import Result Data with MRO Management
 
One of the most time-consuming aspects of substance abuse testing management is entering data.  In many cases it is possible to electronically import result data rather than manually enter it into DrugPak!  MRO Management serves as a result data import engine as well as a holding area for results that require review.  Importing result data is one of the various tools DrugPak offers for making your result processing more efficient and effective.

The idea of MRO Management starts with your result data.  Results that are reported from a laboratory can often be delivered in a data file as well as, or instead of, by fax.  Scanlon Associates has an extensive library of translation formats including all major laboratories, many national MRO practices, and various testing devices--over 40 translation scripts in all. If we don't already have exactly what you need, custom translations can be created for new trading partners as well!

Once data has been delivered to your computer, MRO Management reads the information, arranges everything in the correct DrugPak data format, and validates the information.  Customizable automation levels allow you to define warnings for missing and mis-matched information so that you can decide what results can automatically report through DrugPak and which results need to be held for review.

MRO Management provides an easy interface for reviewing problem and non-negative results.  This  includes an in-depth MRO Result Worksheet and access to Document Manager images.  Issues of concern for each result are clearly identified and final processing is not permitted until all issues have been addressed.

MRO Management represents the keystone of automation in DrugPak, dramatically reducing processing time per result as well as data entry mistakes.  With the ability to import data from a variety of sources and detailed control over processing options, any DrugPak user who considers result data entry a significant burden can reduce time and increase accuracy by electronically importing result data.  Consider reducing the weight of your burden through automation with MRO Management.
 
Visit DrugPak.com to learn more
 
phone : 800-321-7826
fax : 814-237-4193
We're Here to Help You!
 
 
We appreciate that you have chosen DrugPak to manage your substance abuse testing data.  This newsletter is an opportunity for us to pass on news, helpful hints, and suggestions.  If you ever have any questions or problems, don't hesitate to contact us.
MRO Management Custom Exceptions
 
One of the new features of DrugPak Version 6 is a powerful tool in MRO Management.  Custom Exceptions, found in MRO Management in the Tools menu, makes it possible for you to define your own exception conditions that will require action before a result can be processed through to DrugPak.
 
There are many examples of where this tool can be useful. 
  • A client with specific demands requires you to make a small change to results, but the situation only comes up every few months and the result slips by without your noticing.  A custom exception can be used to point out the condition and even remind you of the necessary steps.
  • A mistake that is consistently made at the collection site or laboratory can be brought to your attention.
  • Extra data entry is necessary in DrugPak (on a participant or company record) before an otherwise complete result would be processed.

Another way to think of custom exceptions is to consider it an automation for anything that someone in your office has to remember to always do or double-check or correct.  "This client never does reasonable suspicion, but the collectors keep marking the results that way", "We always have to make sure that the participant has a driver license number before we release a pre-employment", "We have to use a special disposition code for this one client".  Every special, odd, hard-to-remember condition that can be described in a filter can be saved as a custom exception.

For more information about DrugPak filters check out the Version 6 Training Video web page.  Also, look for the August Webinars announcement further down this newsletter where The Basic Filter Building webinar will be offered this month. 
Advisory Committee Update  

Response to our invitation to join the DrugPak advisory group has been overwhelming!  Due to the large number of responses we are in the process of conducting further interviews and working to establish the structure for this group.

We are very excited about the energy that DrugPak users are bringing to this project, not only in their ideas for development of DrugPak, but also in the ideas about how the advisory group will work.  If you have applied to be part of this group and have not yet heard back from us we ask for your continued patience. 
DPWebinars LogoAugust Webinars
 
Basic Filter Building
In this short summary of Symbolic Logic 101, learn the basic concepts for building and using filters in a variety of situations.  Filters can be used to handle the special situations for viewing and retrieving data in the unique ways your clients demand.  After learning about filters, people have made comments like "The doors of DrugPak have really opened for me after I learned how to do this."
Basic Filter Building - 90 minutes -$69
Friday, August 22nd 3:00 PM Eastern Time*
 
Participant Import Webinar
Basic and advanced techniques for importing lists of participants into DrugPak. Importing is one of the most in-demand topics for our support Help Desk. This session will cover all aspects of taking client-prepared files and getting the data correctly into your DrugPak system.

Participant Import - 60 minutes - $59
Thursday, August 28th 2:00 PM Eastern Time*   
 
Support Plan members receive an
automatic $10 discount on all webinars!
 
Seats are limited and DrugPak webinars fill up quickly.
 
Contact us today to make your advance reservations. Call (800) 321-7826 x202.

Attendees are welcome to have one computer connected to the on-line portion and one phone connection to the conference call, but have as many people view and listen in your office as you wish.  Advance payment is necessary to reserve your place and includes the cost of the web connection and the toll-free conference call.

*Please note: all times for webinars are Eastern.
Adjust for your location accordingly and please be prompt!

There is a limited number of "seats" available for each webinar.  Please be considerate of others who may wish to attend.  In the event you cannot attend a webinar for which you have registered, kindly give at least one day notice that you will not attend.  We will be unable to give refunds or reschedule webinars unless we receive your cancellation at least one day before the scheduled webinar start time.

Think About It
 
"I hear and I forget. I see and I remember. I do and I understand."
--Confucius
(551 BC - 479 BC) Chinese philosopher.
Safe Unsubscribe
This email was sent to david@drugpak.com by support@drugpak.com.
DrugPak, LLC | 123 Hoy Street | State College | PA | 16801