DrugPak Software Suite Newsletter
Premier Drug and Alcohol Testing Software July 2008
Current Articles
Take Advantage of New Features
Billing Profiles and Test Price Schedules
Windows XP Service Pack 3 tests OK with DrugPak
Think About It
DrugPak Program Updates

Updates to version 6 have been posted as recently as 7/3/08
Go Paperless With Document Manager
 
Document Manager is an electronic document library that gives you the potential to save time and provide better service to your clients.
 
Scan Documents
Document Manager uses any TWAIN-compliant scanner to create document images. With a multi-sheet scanner you can store a stack of COC forms in seconds and have immediate, easy access whenever you need the images in the future.
 
Store Any File
Document Manager can be used to store any kind of computer file and link it to data in DrugPak. Archive documents like Word, Excel and Acrobat. Images such as JPG, BMP, TIF, and multimedia like WAV, AVI, WMV. Any file on your computer that you want to store and link to a DrugPak result, participant, company, collection site, or laboratory record!
 
Find It In a Flash
Once an item has been brought into Document Manager you can create key references that allow you to manage and search your documents in a variety of customizable ways. Access documents linked to DrugPak records using the camera button in the DrugPak Tool Bar or search Document Manager using customizable keywords and filters.
 
One of the primary uses of Document Manager is to scan chain of custody forms. When used in conjunction with MRO Management it can be used to insert information such as COC Received Date, Participant Name, and other essential information.
 
Document Manager lightens your workload in other ways as well. For example, your customers can have access to documents at any time-- even after normal business hours--through the Internet using DP Live. The latest v5.5 release of DP Live supports this feature.
 
Document Manager can be used for much more than just COC forms. You can store any document that you might want to access in the future such as invoices, MRO notes, telephone recordings, notices, correspondence, maps-- anything!
 
Contact the DrugPak sales department today to learn more. Take advantage of our 30-day no obligation trial. Like all DrugPak modules, you can "try before you buy" to be sure Document Manager will meet your needs.
 
Call 800- 321-7826 x203 today and harness the productivity of Document Manager! 
 
Visit DrugPak.com to learn more 
phone : 800-321-7826
fax : 814-237-4193
We're Here to Help You!
 
 
We appreciate that you have chosen DrugPak to manage your substance abuse testing data.  This newsletter is an opportunity for us to pass on news, helpful hints, and suggestions.  If you ever have any questions or problems, don't hesitate to contact us.
Take Advantage of New Features!
 
DrugPak programmers are hard at work implementing your suggestions.  Here are some highlights of recent features added to DrugPak:
 
  • The Generate Reports window now displays a category in bold text if any report in that category is selected.
  • Reports in a contact window only displays a generation cutoff date for reports that are time-sensitive, (i.e. result letters, random selection audit trail reports, etc.).
  • Assign a specific date as the "Invoice Date", (where previously it was assumed to be today's date).
  • Moved the option to show zero-amount line items from the invoice report options, (found in the Contact window, Reports tab) to the Billee window for easier access.
     
Check out the release notes on the DrugPak Program Updates web page for more details! 
 
What are Billing Profiles and Test Price Schedules?
 
The release of version 6 of DP Billing offers more options to how you structure your prices.  It is now easier to establish multiple standards and create exceptions to these standards.
 
A standard price structure in DP Billing can be established with a billing profile.  A billing profile defines a number of parameters including the basic price, the display of line-items, billing rules, collection and laboratory fees, discounts and administrative fees.  The billing profile can easily be assigned when creating a new company.  With this structure you can define a set of billing profiles that describe your standards, either a single standard or categories such as "silver, gold, platinum" or "basic, preferred", etc.
 
Once a billing profile has been assigned to the billee then you have more options.  You can assign additional billing rules and/or test price schedules to the billee or the company (or the home base).  This makes it possible to use the basic parameters established in the billing profile, but change specific aspects for the one company in question.
 
For example, consider a TPA where the clients are divided into two categories; high and low volume.  A billing profile describes the prices for each of these, such as low-volume clients get a "bundled" rate for each test and high-volume clients have the collection site fee broken out from the test fee, which varies depending on which site is used.  Now, consider that your sales person is negotiating with an attractive prospect and promises them a lower price than your high-volume billing profile.  When the deal is made and you are setting that company up in DrugPak, assign then the high-volume billing profile, but then create a new test price schedule with the lower price.
 
Let's add another situation to that example.  Consider that a prospective client has two locations and each deserves a different price.  In that case, you would create the new company and assign it the appropriate billing profile, but then, when creating the home bases that represent the two locations, you can assign different test price schedules to either or both of the home bases.
 
*NOTE* When assigning a test price schedule to a billee, a company or a home base, only the prices in that test price schedule will be applied!  This means that if you set special prices for random selection and for pre-employment but do not set a "standard", if there is a different test type (such as post-accident) DP Billing will not use the price from the billing profile.
 
If you have any questions about DrugPak updates or anything else about DrugPak please contact our support desk at (800) 321-7826 x220 or support@drugpak.com.
Windows XP Service Pack 3 tests OK with DrugPak 
 
DrugPak testing has recently been completed on the latest service pack release for Windows XP, SP3.  The new service pack was released by Microsoft a few weeks ago and can be installed either through the automatic Windows Update feature or by visiting http://rs6.net/tn.jsp?t=oehvkocab.0.0.xrdqlob6.0&p=http%3A%2F%2Fwindowsupdate.microsoft.com%2F&id=preview.
 
DrugPak does not make any recommendation to upgrade to Win XP SP3 because SP2 works fine with DrugPak.  There may be other issues or concerns for your computer in regard to SP3, so it is recommended that you investigate any other possible conflicts before installing SP3.
Think About It
 
"A discovery is said to be an accident meeting a prepared mind."

--Albert Szent-Gyorgyi
(1893 - 1986) biochemist
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