Scanlon Associates Letterhead
DrugPak Software Suite Newsletter
Premier Drug and Alcohol Testing Software May 2008
Current Articles
Advisory Committee Invitation
Windows Server 2008 Assessment
Using Result Defaults
May Webinars
Think About It
DrugPak Program Updates

Updates to version 6 have been posted as recently as 4/28/08.

Turbocharge Your DrugPak

DP Client/Server is an add-on to DrugPak that makes it possible for a network installation of DrugPak to run faster and more reliably. Scanlon Associates made DP Client/Server available because many companies that use DrugPak are growing and require the additional power that Client/Server provides.

DP Client/Server is not like the other add-on modules of DrugPak. It is not another DP program. It does not add new buttons or new reports and there is nothing new to learn. What it does is make all of your DrugPak modules run FAST ... really, really fast!

How DP Client/Server Works
DP Client/Server changes the way that DrugPak operates across your network by shifting most of the workload from the workstation to the server. When you are using DrugPak on a network without DP Client/Server, large volumes of data are transferred through your network from your server to your workstation. Then the processor in the workstation works with the information and stores it back on the server when it has completed its task.

When using DP Client/Server, the workstation directs the server to perform the task. Since the server doesn't have to wait for the information to move across the network, tasks execute much faster. Also, since the data is not moving across the network, nearly all of the possible problems caused by network or workstation failure are eliminated.

How DP Client/Server Saves You Money
The essential return from an investment in DrugPak Client/Server is that you will save time. Typical operations are reduced 50 - 75%. but you don't need to take our word for it as you can try Client/Server yourself (more on that below).

Another issue Client/Server protects you against is data corruption caused by minor events such as a workstation, power, or network failures. The structure of DP Client/Server eliminates the potential for most workstation or network failures that effect your data. Unless you have never put your office on "standby" for a few hours while waiting for technicians to restore a back-up, or you have permanently lost data from corruption, you might easily underestimate the value of protecting against such avoidable problems.

We offer a 15 day trial of the Client/Server--and it only takes a few minutes to install. It is very easy to evaluate the changes caused by Client/Server as they are immediate and obvious! Call today for more information and get your full trial version. Our DrugPak Sales Team is available at 800-321-7826. After the phone system answers, press 1 for Sales and then 3 to discuss your specific DrugPak needs.

Visit DrugPak.com to learn more

phone : 800-321-7826
fax : 814-237-4193
We're Here to Help You!  
 
We appreciate that you have chosen DrugPak to manage your substance abuse testing data.  This newsletter is an opportunity for us to pass on news, helpful hints, and suggestions.  If you ever have any questions or problems, don't hesitate to contact us.
DrugPak Advisory Committee Membership Invitation
 
It was great to see so many of you at the DATIA Conference last week in Dallas.  In our conversations there and through dozens of phone calls over the past two weeks the reaction to the recent DrugPak ownership change has been overwhelmingly positive. We appreciate your comments and suggestions, and we've been taking notes. What matters to you matters to us, which is why we have an exciting announcement to make!

DrugPak is establishing an Advisory Committee of loyal users who wish to play a vital part in shaping our future.  Who better to ask to advise us in the development of new software solutions and improving our customer service than our faithful clients?  The DrugPak Advisory Committee will consist of between 8-12 individuals each from a different DrugPak client. The group will participate in 3-4 conference call committee meetings each year, receive and have the opportunity to respond to various email and telephone correspondence, and be asked to critique ideas and suggestions made by the general client base.

Over the course of time we believe that the DrugPak Advisory Committee will play a valuable role in helping to identify the precise services that will make doing your job easier, more efficient and contribute to an improved bottom line for your company. DrugPak Advisory Committee members will often be "first in line" to try out new software products and contribute to DrugPak publications.

Though all DrugPak users will benefit from the work of the Advisory Committee, it is our intention to make participation on the committee a rewarding experience in and of itself.

As we anticipate a strong response to this solicitation letter, the initial selections to the committee will be made according to pre-established criteria.  For instance, we would like the committee to represent a mix of large and small companies, long-time and relatively new DrugPak users, and representatives from various parts of the country. However, to ensure that all DrugPak users who desire to participate on the committee have an opportunity to do so, appointments to the committee will be for two years with half of the original group being designated to serve a three-year term to create an overlap from group to group going forward.

If you wish to be considered for selection to the initial DrugPak Advisory Committee please complete an application by Friday, May 31, 2008.  We will announce the selections in the near future. In the meantime, thank you for your continued support of DrugPak. We value our association with you and intend to do all within our power to add value to that relationship.
 
DrugPak Withholds Windows Server 2008 Compatibility Assessment
 
Recently technicians at the DrugPak Support Desk have fielded a variety of issues related to Windows Server 2008 that caused problems for DrugPak users. 
 
Our R&D team has obtained a copy of Windows Server 2008 and is working on producing a comprehensive compatibility assessment within the next 14 days.

In the meantime, we recommend that you do not deploy Windows Server 2008 to host your DrugPak installation.

Using Result Defaults

The Result Default system in DrugPak is designed to make your data entry easier.  There are default values in the Global Settings, the Company window, the Home Base window and in Random Selection Defaults.  When entering results into DrugPak these values are automatically inserted, saving you a few clicks for every result.

The different levels of default values are cascading, which means that the top-level (global settings) are used unless there is a default for that value in the next level (company window), which are used unless there are values in the next level (home base).  When considering random selection tests, the default values in the random selection profile are the final level. 

Where all results in your DrugPak go through the same laboratory, then that value should be set in the global settings and left blank in all other levels.  Where most results are collected at the same collection site then that should be your global default, and the other levels left blank.  If a company uses a different collection site than the global default, then fill that in for that one company, leaving other companies blank.  If a home base uses a different collection site then fill that in at the home base window.

DPWebinars LogoMay Webinars

Random Selection Webinar
Learn how to use DrugPak's Random Selection Expert to quickly and easily perform random selections.  In-depth coverage of random selection profiles, the random selection expert and random selection program statistical analysis.

DrugPak Random Selection - 90 minutes - $69
Thursday, May 22nd 2:00 PM Eastern Time*
 
Participant Import Webinar
Basic and advanced techniques for importing lists of participants into DrugPak. Importing is one of the most in-demand topics for our support Help Desk. This session will cover all aspects of taking client-prepared files and getting the data correctly into your DrugPak system.
Participant Import - 60 minutes - $59
Tuesday May 27th 1:00 PM Eastern Time* 
 
Support Plan members receive an
automatic $10 discount on all webinars!
 
Seats are limited and DrugPak webinars fill up quickly.
 
Contact us today to make your advance reservations. Call (800) 321-7826 x202.

Attendees are welcome to have one computer connected to the on-line portion and one phone connection to the conference call, but have as many people view and listen in your office as you wish.  Advance payment is necessary to reserve your place and includes the cost of the web connection and the toll-free conference call.

*Please note: all times for webinars are Eastern.
Adjust for your location accordingly and please be prompt!

There is a limited number of "seats" available for each webinar.  Please be considerate of others who may wish to attend.  In the event you cannot attend a webinar for which you have registered, kindly give at least one day notice that you will not attend.  We will be unable to give refunds or reschedule webinars unless we receive your cancellation at least one day before the scheduled webinar start time.

Think About It
 
"If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them."
--Henry David Thoreau
(1817 - 1862) Transcendentalist author.
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DrugPak, LLC | 123 Hoy Street | State College | PA | 16801