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DrugPak Software Suite Newsletter
Premier Drug and Alcohol Testing Software October 2009
Current Articles
DrugPak Business Metrics Utility
DrugPak Monster Sale!
October Webinars
Think About It
DrugPak Program Updates

Updates to version 6 have been posted as recently as 09/17/2009
Import Results with MRO Management

One of the most time-consuming aspects of substance abuse testing management is entering data.  In many cases it is possible to electronically import result data rather than manually enter it into DrugPak!  MRO Management serves as a result data import engine as well as a holding area for results that require review.  Importing result data is one of the most powerful tools DrugPak offers for making your result processing more efficient and effective.

The idea of MRO Management starts with your result data.  Results that are reported from a laboratory can often be delivered in a data file as well as, or instead of, by fax.  DrugPak has an extensive library of translation formats including all major laboratories, many national MRO practices, and various testing devices--over 40 translation scripts in all. If we don't already have exactly what you need, custom translations can be created for new trading partners as well!

Once data has been delivered to your computer, MRO Management reads the information, arranges everything in the correct DrugPak data format, and validates the information.  Customizable automation levels allow you to define warnings for missing and mis-matched information so that you can decide what results can automatically report through DrugPak and which results need to be held for review.

MRO Management provides an easy interface for reviewing problem and non-negative results.  This  includes an in-depth MRO Result Worksheet and access to Document Manager images.  Issues of concern for each result are clearly identified and final processing is not permitted until all issues have been addressed.

Importing results with MRO Management can help your workload every business day, dramatically reducing processing time per result as well as data entry mistakes.  With the ability to import data from a variety of sources and detailed control over processing options, any DrugPak user who considers result data entry a significant burden can reduce time and increase accuracy by electronically importing result data.  Consider reducing the weight of your burden through automation with MRO Management.
 
Visit DrugPak.com to learn more
phone : 800-321-7826
fax : 814-237-4193
We're Here to Help You!
 
 
We appreciate that you have chosen DrugPak to manage your substance abuse testing data.  This newsletter is an opportunity for us to pass on news, helpful hints, and suggestions.  If you ever have any questions or problems, don't hesitate to contact us.
Get Ahead with the
DrugPak Business Metrics Utility:

A business analysis tool available only to DrugPak Users

The drug and alcohol testing industry has not been immune to the nation's most recent economic difficulties, and while there are now some signs of optimism, experts agree that  a full recovery will take considerable time.  For most of you, the economic climate has only further heightened your awareness of your businesses' bottom-line, and everything which affects it, either positively or negatively.   In fact, recent months have shown a sharp increase in the number of users requesting our assistance to aide them in this effort.  In response, we have worked closely with   members of the DrugPak Advisory Committee over the course of the last several months in order to identify, distill and provide you with some additional information necessary to do so.  To that end, we are pleased to offer to you the DrugPak Business Metrics Utility (BMU).  Perhaps best of all, we're happy to make this new and valuable program available to all DrugPak users at no additional cost. 
 
The DrugPak BMU has two purposes. First and foremost, it will provide you with a compilation of system information which will provide you with a uniquely advantageous perspective of your business as a whole, and that which is not otherwise available in any other medium.  Secondly, it will provide the DrugPak team with the means to identify those areas where our further development efforts can best be applied to produce the greatest results for the most people. 
 
The DrugPak BMU is a standalone DrugPak program that requires no special equipment to install or additional licenses to acquire.  As it analyzes your system, you will be asked to answer a series of multiple choice and sliding scale questions; each designed to require a minimum of data to be manually entered.  Once completed, the provided information is then compiled to generate a performance report that is uniquely and independently specific to your company.   Some examples of the information provided:
  • Average cost (including staffing) per test staff
  • Overall positivity rate for drug and alcohol, as well as mandated vs. non-mandated
  • Comparison of testing volume by month and quarter
  • Geographical charting
  • Ratio of services between mandated and non-mandated clients and testing
  • Reporting types and methods by both contact and report
  • Allocation of number of staff specific task(s), and annual hours of each
  • Further questions or considerations in reviewing your company-specific data
As the DrugPak BMU can be performed as often as you'd like, your ability to bench-mark the key performance indicators will prove invaluable in the perpetual monitoring of your business.  What's more, with more than 1,000 current DrugPak users, the collective survey responses will afford the DrugPak team with an unprecedented vantage point of all users, guiding us in those future developments which are designed to best serve you, and your business.  

Lastly, we have retained the services of Bill Current to help us analyze and identify trends within the survey responses.  Many of you will be familiar with Bill from his annual drug and alcohol industry-wide survey, and from his work as one of the industry's most respected consultants.
 
To participate or learn more about the DrugPak Business Metrics Utility, current users should go to the following link now. http://drugpak.com/bmu

DrugPak Monster Sale
DrugPak Monster Sale

DrugPak is currently offering a way for you to buy DrugPak software without the up-front costs.  Through a convenient monthly credit card payment, you can leverage DrugPak software to MAXIMIZE your work flow!  For $99 a month (for a 24-month term) you can add DP Informer or DP Billing or MRO Management w/1 layout!  The monthly fee includes the DrugPak support for the software that you purchase. 

If you are not using DrugPak yet, the DrugPak Main Module single-user is just $99 a month (24-month term)!  And if you are just starting, the DrugPak LITE is only $69 a month (24-month term).

DPWebinars LogoOctober Webinars

DOT MIS Form Webinar
Learn how to best prepare and generate the DOT MIS Form directly from DrugPak. Understand how participant records, random selections, and result records combine to produce the MIS report. This helps ensure accurate numbers and printing. Grouping options can get your reports generated quickly.  This class helps understand how to use report options properly but also best practices for data entry.
DOT MIS Form - 60 minutes - $59
Wednesday, Oct 14th 12:00 Noon Eastern Time*

Basic Filter Building Webinar
In this short summary of Symbolic Logic 101, learn the basic concepts for building and using filters in a variety of situations.  Filters can be used to handle the special situations for viewing and retrieving data in the unique ways your clients demand.  After learning about filters, people have made comments like "The doors of DrugPak have really opened for me after I learned how to do this."
DrugPak Basic Filter Building - 90 minutes -$69
Thursday, Oct 15th 1:00 PM Eastern Time*

Support Plan members receive an
automatic $10 discount on all webinars!
 
Seats are limited and DrugPak webinars fill up quickly.
 
Contact us today to make your advance reservations. Call (800) 321-7826 x202.

Attendees are welcome to have one computer connected to the on-line portion and one phone connection to the conference call, but have as many people view and listen in your office as you wish.  Advance payment is necessary to reserve your place and includes the cost of the web connection and the toll-free conference call.

*Please note: all times for webinars are Eastern.
Adjust for your location accordingly and please be prompt!

There is a limited number of "seats" available for each webinar.  Please be considerate of others who may wish to attend.  In the event you cannot attend a webinar for which you have registered, kindly give at least one day notice that you will not attend.  We will be unable to give refunds or reschedule webinars unless we receive your cancellation at least one day before the scheduled webinar start time.

Think About It

"
Be sincere; be brief; be seated."
--Franklin D. Roosevelt (1882 - 1945)
32nd President of United States of America
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DrugPak, LLC | 123 Hoy Street | State College | PA | 16801