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DrugPak
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Enterprise Solutions.

Thank you for your interest in our Enterprise solutions. Our Enterprise program offers many features and benefits that are not available through our standard subscription model.

  • Customized contract
  • Customized application environment
  • System branding
  • Customized implementation plan
  • Customized training plan
  • Project manager
  • Stakeholder meetings
  • Hands-on remote assistance @ go-live
  • Dedicated database & downloadable backup
  • Optional dedicated Virtual Machines
  • Optional custom domain
  • Priority Support
​
Included in DrugPak Enterprise Subscription:

All modules
  • DrugPak
  • Advanced Reporting
  • Automations
  • Billing
  • Document Manager
  • MRO Pro             
 
Project Manager
Direct access to dedicated project manager who can marshal resources to meet your emergent needs.
 
System Branding*:
  • Custom Domain(s)
  • Custom Login Screen
  • Custom Application Logos
  • Custom system message email templates
 
*With the exception of displaying system agreements such as Screenhubb User Agreement, Terms of Use, Privacy Policy, and other legal notices and messages as deemed necessary by DrugPak, such as content displayed in the application footer.
 
Standalone Database
  • Data isolation
  • Nightly database backup  - SFTP download
 
Customizable Environment
Through custom programming, we have the ability to modify system codes and other settings (like login timeout) that are universal under Standard Licensing.
 
Option for dedicated virtual hardware
 
Priority Support
Enterprise support tickets are handled before standard support tickets of the same priority level.
                
Customizable Contract
We will provide you with our boilerplate DrugPak Enterprise subscription contract for you to review. We can negotiate.
 
Enterprise systems start at $100,000 / year.   
 
 
Not included:
  • System addons such as additional DrugPak Users, MRO Users, Data Connections, Comm Tokens, Additional Storage
  • Hourly services such as project management, custom programming, consultation, training & training content creation
  • Dedicated virtual hardware
Add On
Description
Annual Cost
Extra Users
Allows an extra user to access DrugPak
$500
Data Connections
Allows for electronic interchange with a trading partner
$500
Extra MRO Users
Allows a user to access MRO Pro
$100
Data Storage
​25 GB for documents and data
$500
Comm Tokens
Reporting quantifier
$0.16 ea
Optional Hardware Pricing
There are two functions for which you can have dedicated hardware: Database server and Application/Automation server
  • Having a dedicated database hardware would likely have the greatest impact on performance overall.
  • Having a dedicated Application and Automation server would also improve performance, particularly impacting report routing.
​
 
Dedicated Database Hardware (Recommended minimum: 4 cores): $1000/mo.
(We use 20 cores for our standard shared database)
Standard-series (Gen 5) logical CPUs are based on Intel E5-2673 v4 (Broadwell) 2.3 GHz, Intel SP8160 (Skylake), Intel Xeon Platinum 8272CL 2.5 GHz (Cascade Lake) and Intel(R) Xeon Scalable 2.8 GHz processor (Ice Lake) processors. In the standard-series (Gen 5), 1 vCore = 1 hyper thread.

 
 
Dedicated Application and Automation Server Hardware: $1000/mo.
(Dedicated Kubernetes cluster)
2 VMs with automatic failover
(Each machine 4-core 3.5ghz AMD 7763 processor, 32 GB Ram)
 

Hourly Services
 
Agile Programming:  $500/hr
In addition to fully-specified custom programming, we offer an “Agile Programming” service.
Agile Programming consists of pre-paid programming hours that can be used to quickly complete small customizations, without the need for a new Statement of Work and Invoice.  We would establish who on your team can authorize the use of Agile Programming hours.
 
“Traditional” Remote Training: $150/hr (40 hour minimum)

Program begins with 10 hours of Administrator training: Introduction of administrators to user management, permissions, and system settings, followed by an introductory tour of the system functions.  Trainers will work with Administrator to create a custom training curriculum for pertinent customer cohorts.
 
Go-Live Copilot: $150/hr 
With this service, you can receive hands-on, real-time, screen-sharing and remote-control teleconferencing with a DrugPak support agent during your Go-Live phase.
Max 4 Hours/day; subject to agent availability.
 
Client Portal Training Video: $3000.
We can work with you to make a 10-minute Client Portal training video for your customers. We will work with you to set up sample data in your system, and we would record the video using your actual branded Client Portal implementation, and only the features you choose to have enabled.
Picture

​DrugPak LLC
P.O. Box 51174
​Knoxville, TN 37950-1174

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  • Home
  • About Us
    • DP Difference
    • Our Story
    • Clients Who Use DP
    • Client Testimonials
    • Blog
    • Newsletters
  • Services
    • DrugPak Software
    • Security Overview
    • Custom Programming
    • Subscriptions
    • Consultation
    • DrugPak User Training
    • Random Program Consultation
    • Enterprise
  • Modules
    • Advanced Reporting
    • Automation
    • Document Management
    • Billing
    • Client Portal
    • MROPro
  • Support
  • Contact
  • Login